Lindsay called to say thank you for the great customer service, from the initial enquiry to the site inspection and then the two installers. Very pleased indeed with the job and also happy that they found us in the local paper.

Lindsay, The Basin

Thanks for a great job. We are happy with the service we received and the way our system works. Can't say for the cooler as yet but I'm sure it will work as well as the heating. Also the guys you have coming out are great, couldn't recommend them enough. I have built four homes now as an owner builder and the last three were a nightmare with the heating & cooling people. Glad I met Ewen, I would definately recommend your company to others.

Claudio, Wonga Park

Thanks Ewen, very happy with the heater. All seems to work very well and looks awesome. I also like that you are easy and short with your communication - no beating around - just straight to the point and honest - thankyou for that too, I prefer it. Overall AAA+++ Regards Bill

Bill, Mt Eliza

Want to thank all involved in the purchase and prompt fixing of our ducted heater. Installers were wonderful to deal with. The Brivis serviceman said the installers did a great job.

Gerald, Emerald

Everyone involved with the order of our split system were great to talk to, installers did a wonderful job and were nice to deal with.

Joyce, Upwey

The installers and electrician were polite and quick while installing my ducted heater and I would highly recommend this company to others.

Darinka, Mooroolbark

Veronica called on behalf of her daughter to say how wonderful, polite and courteous the installers and electrician were while installing the evaporative cooler. She could not speak highly enough of the installation team on this job.

Veronica, Endeavour Hills

Dorothy and I were very happy with the excellent way in which Russells have provided the tradesmen to install the water heater and at such short notice.

Neil, Ferntree Gully

We recently had Russell's Heating Cooling & Hot Water supply and install 2 x Fujitsu split systems in our home. On a 37 degree humid day their installers did an amazing job in trying conditions. Our installation was quite a difficult one, with a scissor lift required to fit down a very narrow lane way to install the compressors onto the wall on the second level of our home. We also have laden plaster and double brick walls which their installers managed to run their pipework without any problem at all. After the units were installed the installers took the time to run us through all the functions on our units as wells as maintenance advise. I would highly recommend this business to anyone looking to have heating and cooling appliances installed in their home.

Julian, Moonee Ponds

John phoned the store to say what a great job the installers did on his job.

John, Bayswater