To Ewen, the service provided by your team was fantastic and I am happy that good old fashioned service is still around. Customer had old wall heater removed and a new Rinnai space heater installed.

Greg, Ashburton

Hi Lorraine, The wall furnace has been installed and can I say I am so happy with the service, they turned up when they said they were going to and couldn't do enough for you. They also checked the other heater which was ok but didn't have a flue so they fitted the old one from the heater they removed which was so nice of them. Damien and Wayne were a pleasure to deal with.

Annette, Dandenong Nth

These customers bought a heater from elsewhere but got Russell's to install it. They were ecstatic with the end result and thought the workmanship and level of service was fantastic.

Mark and Vicki, Ferntree Gully

Dear Ewen, I just wanted to thank you for replacing our ducted heating unit last week. All your staff were delightful to deal with and we very much appreciate that you moved so quickly to help us out.

Jane, Hawthorn

To Laurie, thanks so very much for all your help. It's rare to get such great service.
(Customer had Warranty issue and Laurie contacted manufacturer for successful outcome)

Kim, Belgrave

Winner of our raffle for the Rinnai BBQ was Margaret Mauger of Lilydale.
When I notified Margaret that she had won, she was very happy saying that she had never won anything in her life except for a chook raffle.
Congratulations Margaret from all at Russell's Heating Cooling Hot Water

Raffle Winner

Dear Ewen, Unit (Split System air conditioner) is working well and is doing exactly what you said it would do. Thanks

John, Montrose

Hi Ewen, Just wanted to thank you for the terrific service your guys provided this morning.
Here at 8.00am when you said and were terrific on moving the couch and put everything back. No mess, thoroughly professional.
Thanks again Ewen for the awesome work.

Chris, Berwick

Hi Clint, The heater looks great and we are really happy.

James, Ferntree Gully

Advised he was very happy with installers with a special mention saying our apprentice did a fantastic job.

Richard, Glen Waverley