how we work

At Russell’s we have a simple and hassle-free process to get your new heater, air conditioner, or water heater in your home in no time flat. We’re with you from start to finish to make sure you’re purchasing what’s best for your home and for the right price.

Browse Our Range

Find what you’re interested in or looking for

Contact Us

Give us a call if you need help finding the right product or if you’ve found what you need.

Visit Our Showroom

Come down and see what the product you’ve chosen looks like. You can see our entire range as it would look in a room.

Home Visit

We offer onsite advice for your heating, cooling and hot water needs. This ensures that you choose the right appliance for the job.

Why Choose Russell’s

You’re getting the best customer service in Melbourne with Russell’s. Here’s why we beat our competitors: We’re a family-run business that’s been around since 1959 and passed through three generations. We’re not going anywhere!