how we work
At Russell’s we have a simple and hassle-free process to get your new heater, air conditioner, or water heater in your home in no time flat. We’re with you from start to finish to make sure you’re purchasing what’s best for your home and for the right price.
Browse Our Range
Find what you’re interested in or looking for
Give us a call if you need help finding the right product or if you’ve found what you need.
Visit Our Showroom
Come down and see what the product you’ve chosen looks like. You can see our entire range as it would look in a room.
We offer onsite advice for your heating, cooling and hot water needs. This ensures that you choose the right appliance for the job.
Why Choose Russell’s
You’re getting the best customer service in Melbourne with Russell’s. Here’s why we beat our competitors: We’re a family-run business that’s been around since 1959 and passed through three generations. We’re not going anywhere!
- The Right Advice – at Russell’s we have been looking after Victorians’ heating, cooling and hot water needs for years. We know gas and electricity backwards, so we will always offer the right advice.
- The Right Choice – retailers often tend to have too many choices, it gets confusing. At Russell’s we have selected a range that suits every budget, every design and every lifestyle. Replacement, renovation, new homes – we will help you make the right choice.
- The Right Price – at Russell’s we will match any advertised price, product must be in stock and a written quotation may be requested to verify offer. Excludes installation costs.
- The Right Installer – ensure your appliance is correctly installed for optimum energy efficiency and safety. With years of experience and a 6 year warranty on all installations, we’ll give you peace of mind.